A new survey has ranked the 37 best and the worst hotels in the world, with both the Premier and Holiday Inn chains failing to get into the top ten.
The poll was carried out by the travel website which.co.uk who asked over 2,000 members to rate their favourite hotels over the past year.
Members were asked to rate their stays out of five stars across 10 criteria including cleanliness, bed comfort, customer service and value for money.
Scores were then calculated based on overall satisfaction and likelihood of recommending the brand.
The best performing hotels were the Spanish brands Iberostar, Paradores and Riu – while bottom of the table was the French company Campanile.
The Campanile chain has many hotels located near airports, motorways and various city centres across Europe and beyond.
Below is the full list of hotels, ranked from the bottom down to number one:
37. Campanile Hotels
36. Hampton by Hilton
35. Wyndham
34. Doubletree
33. Hilton Garden Inn
32. Ibis Budget
31. Holiday Inn
30. Hilton
29. Novotel
28. Marriott
27. Leonardo Hotels
26. Ibis
25. Holiday Inn
24. Courtyard
23. B&B Hotels
22. Mercure
21. Ibis Styles
20. Best Western
19. Radisson Blu
18. Sheraton
17. Intercontinental
16. Crowne Plaza
15. JW Marriott
14. Premier Inn
13. Barceló Hotels and Resorts
12. Hyatt Regency
11. Sofitel
10. NH Hotels
9. H10
8. Melia Hotels
7. Logis Hotels
6. The Leading Hotels of the World
5. Pestana
4. Relais & Châteaux
3. RIU
2. Paradores Hotels
1. Iberostar
Commenting on Campanile’s poor performance, Which? said: “On average, a double room comes in at £64 – one of the cheapest average room rates of brands surveyed.
“Yet despite its budget prices, the chain still only received a two-star rating for value for money.
“It also scored just two stars in other key categories including cleanliness, bathrooms, bedrooms, communal areas and décor, with one respondent saying the rooms were ‘basic’.”
The Hilton did surprisingly badly in the survey, receiving a brand score of just 66 percent and occupying 30th place.
The Hampton by Hilton fared even worse, scoring just 46 percent and coming in second from bottom.
Which? said that its survey revealed how household names “cannot always be relied upon to deliver the best experience.”
