A woman was mistakenly charged £56,000 for a £169 romantic weekend away in Budapest, leaving her thousands of pounds in debt.
Barclays refused to repay Charlotte Smith the £3,000 she incurred in transaction fees after a hotel accidentally charged her in Euros instead of Hungarian Forints.
The 22-year-old NHS Secretary only had £400 in her bank account when the hotel charged her 60,158 Euros, putting her massively into her overdraft.
The hotel quickly refunded her money, however her bank held off on paying back the currency exchange fees it charged her.
However, she was finally reimbursed Barclays was approached about her plight.
Ms Smith, from Rainham, Essex, told Mail Online: “I am just so relieved that this is over and the bank has seen sense.
“This has been so stressful and I have been sick with worry. I pleased that the bank will refund the money as I had nothing to do with the amount being charged.”
The NHS worker said she was horrified when the bank’s complaints unit originally told her it could not offer her a refund.
The mix-up happened when she was checking out of BO 18 Hotel Superior, in Budapest, on September 1 – at the end of her first holiday away with her boyfriend Charlie Marin.
She gave hotel staff her Barclays debit card to pay £169.10 for their two-night stay, however a worker charged her in Euros instead of Hungarian Forints.
He then handed her a slip for the payment, which she signed without spotting the mistake.
The hotel reservation clerk spotted the mistake after the pair left and immediately refunded the amount.
Ms Smith realised something was wrong when her card was declined at a chemist the day after she arrived home.
She suffered panic attacks and was unable to sleep after discovering she was overdrawn by £3,000.
A bank spokesman told Mail Online: “We’re sorry Ms Smith experienced a problem with a mistaken payment taken at a hotel in Hungary.
“When Ms Smith contacted us to get help with the transaction fee it’s clear we fell short of our high standards and we’re happy to confirm that all fees have now been refunded.”