THE CEO of Walmart has made a promise to shoppers and it will affect how they receive their grocery orders.
Doug McMillon announced the goal in a letter as he unveiled how the retailer drives change but also sticks to its roots.
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He promised that the retailer would deliver to 95% of shoppers within three hours by the end of the year.
McMillon explained that chiefs are building a more flexible and intelligent supply chain.
And, he said the company had adapted itself to meet customers irrespective of their needs.
“We have positioned ourselves to serve people how they want to be served whether that’s through an eCommerce order they have delivered, curbside pickup or a visit to a store or Sam’s Club,” McMillon wrote.
But he explained that the work doesn’t stop.
McMillon promised that the chain is striving to be even more convenient for shoppers.
“We literally want to help people live better,” he said.
“We want our customers, members, and associates to know that their lives have been enriched through the work we do every day.”
In the note to shareholders, McMillon admitted that Walmart is not “immune” from challenges.
Retailers across the US continue to brace themselves for the impact of Donald Trump’s tariffs.
The US has slapped levies totaling 145% on Chinese imports.
But, McMillon remains undeterred and has shown confidence in being able to navigate any challenges.
And, the senior exec alluded to past difficulties the company has faced.
“Having been with our company for so long, I’ve seen us navigate times like the period after 9/11, the global financial crisis, a pandemic, and historically high inflation of the past several years,” he said.
What items will be affected by the tariffs?
AMERICANS should prepare to see significant prices changes on everything from avocados to cars under President Donald Trump’s new global tariffs.
Here is a list of some of the everyday products that could see a massive price tag surge.
- Coffee
- Tea
- Bananas
- Foreign-made cars
- Sneakers
- Furniture and other home goods
- Pharmaceuticals
- Video games
- Clothing
- Toys
- Washers and dryers
- Avocados
- Housing materials
“And while we know we’re not immune to the effects of the changing environment we’re in today, I like our position. I wouldn’t trade hands with anyone because of our people, our purpose and culture, our unique assets, and our ability to change.”
McMillon praised the company’s ability to adapt when it needs to.
“We’re proving we can change and innovate and we know how to execute,” he vowed.
Walmart chiefs have recently been locked in talks with Trump over his tariff agenda.
The retailer was just one company that attended a meeting at the White House.
Representatives from Target and Home Depot were also at the meeting.
Walmart and Target chiefs both described the talks as “productive.”
But, they didn’t divulge on what was said in the meeting.
Target bosses stressed to its loyal fanbase that they are committed to ensuring value for shoppers.
Walmart execs have been lobbying its Chinese suppliers to ensure costs can be kept down so they are not passed onto customers.
While, Target bosses have been sourcing products in different locations and reducing dependency on China.