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Home»Sports»Primark fans furious as chain introduces policy that’ll make hauls more expensive & people say they’ll want a refund
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Primark fans furious as chain introduces policy that’ll make hauls more expensive & people say they’ll want a refund

nytimespostBy nytimespostMay 5, 2025No Comments
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PRIMARK shoppers have been left upset after the high street giant has made a major change to its iconic paper shopping bags.

From May 12, the retailer has announced it will still charging customers for their paper bags, which have been free up until this point.

Woman carrying Primark shopping bags.

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From May 12, Primark will start charging for its paper bagsCredit: Reuters

As of next Monday, Primark customers will pay 15p for all paper bags, whether small, medium, or large.

The retailer said: “We’re introducing a small fee to single use paper bags. Got a reuseable bag? Bring it along next time you visit our stores.

“Why the change? Research shows that introducing bag charges reduces the number of new bags customers use. 

“It’s a simple step that encourages all of us to think twice about our use.”

They explained that they use “use thousands of paper bags every day” and while the paper bags are made from “100% recycled and recyclable materials”, they are “always looking for ways to cut down on single-use waste.”

Primark recommended that customers bring their own reusable shopping bags when they come to shop in stores.

However, they added: “If you forget to bring a bag, we’ve got you covered in-store with re useable shopping bags in a variety of sizes, starting from just 80p.

“You’ll spot them at the tills in white or our signature brown style, both made from sturdy materials designed to withstand your shopping trips. 

“If you’re after a more stylish option, we stock canvas tote bags all year round.”

Primark said they hoped the change will “inspire more customers to make the switch to reusable bags.”

The Primark top ‘so beautiful’ it’s stopping people in their tracks – with ‘stunning’ embroidery & super soft fabric

However, not all customers seemed to be thrilled at the news they can no longer get the paper Primark bags for free.

Taking to TikTok, shopper @holslouise22 posted a crying emoji and added: “POV when I saw this sign in Primark.”

She panned onto an announcement on the wall which said: “From May 12th, our paper bags will cost 15p.”

Holly added: “The day has finally come when primark start charging for paper bag.”

Close-up of a person reacting sadly to a sign in Primark.

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One shopper shared her dismay at the newsCredit: TikTok/@holslouise22
Primark sign announcing 15p paper bag cost.

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She showed the sign up in her local PrimarkCredit: TikTok/@holslouise22

One shopper was also annoyed, saying: “This makes me so mad, like it was supposed to be to help plastic waste and plastic bags PAPER BAGS SHOULD BE FREE.”

Another pointed out: “Trouble with these ‘bags for life’ are absolutely not recyclable, are so much more plastic and everyone has a million of them now for fun.

“Just made the problem worse.”

A third said: “Do I get a refund when it rips within ten seconds or disintegrates in the rain?”

However, one person commented: “All these people moaning just take your own reusable bags.”

Why Primark is great for looking expensive on a budget

By Clemmie Feildsend, Fabulous Fashion Editor

AS someone who’s no stranger to grabbing a last-minute outfit from Primark for a night out, it’s about time that celebrities started catching on too.

For as long as I’ve been heading out, Primark has been my go-to for those “I have nothing to wear” moments, rushing in at the last minute to find something perfect.

And I’m definitely not alone – on any Friday or Saturday night, you’ll find plenty of shoppers doing the same thing, right before closing time.

But no matter what, Primark always delivers.

Now, Rita Ora is leading the charge, showing that you can snag a designer-worthy look without spending a fortune at high-end stores.

While Rita’s not rushing in last minute for a red carpet outfit, she’s proving you can achieve the same high-impact style for much less.

Looking stunning in her tailored suit alongside her mum Vera, Rita fit right in among the other A-listers dripping in Prada, Dior, and Victoria Beckham – if anything, she looked even better than some of the guests at The Fashion Awards.

With Myleene Klass and Roxy Horner already jumping on the Primark bandwagon, I’m sure more stars will be following suit soon enough.



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