A disabled three-year-old was kicked out a film screening when one customer complained he was “too loud”, his furious mum claims.
Jennifer Daly had taken little Jonathan and his brother to the cinema to watch Disney’s remake of Dumbo on Friday night as a treat.
Jonathan, who has a rare form of dwarfism and cervical spine issues, is said to have giggled twice, “no longer than 20 seconds each” at AMC Lake in the Hills, Chicago.
But Jennifer claims a staff member told her somebody had complained about her child was too noisy and she was asked to leave mid-way through the film.
“I looked at her and said he did not cry, he giggled twice,” the shocked mother wrote on Facebook .
“I was told I immediately have to pack up to leave.”
Jennifer struggles to get her youngest out regularly as “it is not easy with Jonathan’s oxygen and feeding bag”.
And the youngster was enjoying the Tim Burton remake of the classic so his mum was fuming.
“He thought it was hilarious. Certain things just make him kind of giggle, and he thought it was funny. It was cute,” she said.
The mother, of Chicago, complained to staff and was reportedly told she could go back into the film and sit in the front row.
But Jennifer explained Jonathan can not turn his head due to cervical spine issues.
“Never in my life have I ever been kicked out of anything, especially if I had done nothing wrong,” she wrote.
“I was at the top back of the theater to try and stay out of anyone’s way.
“I don’t understand why I was being kicked out.
“Someone’s cell phone was going off for over a minute, someone else was holding their phone up with their light on to video-record the movie, someone else was talking and I am being kicked out? Are you serious?”
Her impassioned Facebook post, shared widely, continues: “Jonathan is the sweetest child, does not have a mean bone in his body.
“I am so sad and angry because somebody can be that cruel and get a child kicked out for something that was not warranted.
“I don’t know if I will ever feel like I could go to the movies again because I won’t be able to enjoy myself if my son laughs [knowing] that I might get kicked out.”
AMC said it received a number of complaints about “ongoing disruption”.
Ryan Noonan, the firm’s corporate communications director, said: “To ensure a quality movie-going experience for everyone, disruptive behavior is not permitted during a movie.”
Jennifer was also given a refund and, Mr Noonan told Chicago CBS , staff also offered her the opportunity to watch the film in a private screening or during their sensory-friendly movie program.