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Major new online DWP benefit claim for State Pensioners – how to get £5,644 extra per year


The Department for Work and Pensions (DWP) has introduced a new online system for claiming Attendance Allowance, a benefit worth up to £5,616 annually for those with disabilities who are of state pension age.

This move marks a significant shift, as the benefit, previously claimed by 1.7 million people, could only be applied for via a paper-based process.

The new online service is currently limited, accepting only a small number of applications each Monday due to its ongoing development. The service is also not yet available to those applying on behalf of someone else, such as through power of attorney or as an appointee.

However, those unable to apply online or miss the window can still submit their applications by post.

The DWP has indicated that more applications will be accepted as the system is gradually rolled out, but for now, early action on Mondays is key for those looking to claim Attendance Allowance online.

What is Attendance Allowance?

Attendance Allowance is targeted at people over the state pension age of 66 who need help with personal care or supervision due to illness or a disability.

A wide range of health conditions could qualify a person for the benefit, but here are the main conditions claimed for:

  • Arthritis
  • Dementia
  • Heart Disease
  • Respiratory Conditions
  • Disease Of The Muscles, Bones or Joints
  • Cerebrovascular Disease
  • Back Pain
  • Visual Disorders and Diseases
  • Parkinson’s
  • Neurological Conditions.

People must have needed for the past six months unless they have less than 12 months to live.

However, it should be noted that people won’t be able to claim Attendance Allowance if they already receive Personal Independence Payment (PIP), Adult Disability Payment (ADP), or the care component of Disability Living Allowance (DLA).

Attendance Allowance rates

Attendance Allowance is paid at two rates: The lower rate and the higher rate. The amount eligible claimants receive is calculated based on how much help is needed, not any current help the person does or doesn’t get.

The new lower and higher payment rates this year are:

  • Lower rate: £72.65 per week
  • Higher rate: £108.55 per week.

This means the highest payment is worth around £470 a month and a much more significant £5,644 a year.

Those requiring assistance during the day or night may qualify for the lower rate, while those needing help both day and night or facing a terminal illness may be eligible for the higher rate.

How to claim Attendance Allowance

People can apply for Attendance Allowance online or by post. Claimants will need:

  • Their National Insurance number
  • Address and contact details
  • Details of the health condition or disability that they need extra help for
  • Details of their GP surgery or medical centre.

Claimants can apply online here or by post by contacting the Attendance Allowance helpline on 0800 731 0122.

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