Home Finance HMRC issues guidance to state pensioners seeking 'proof' letters

HMRC issues guidance to state pensioners seeking 'proof' letters

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HMRC officials have issued a warning to state pensioners regarding the need for “proof” letters amidst the ongoing Cost of Living crisis. On August 13, a taxpayer sought advice from the tax authority on X, formerly known as Twitter.

HMRC took to the social media platform with an advisory post that read: “Morning, we’re here until 8pm to answer your general queries. No personal details please. Filing your tax return now doesn’t mean you have to pay now. Our Budget Payment Plan service lets you spread the cost of your tax bill.”

A concerned individual reached out, asking: “Probably the wrong department but I’m looking for proof of what my state pension I’m getting as I’m trying to possibly claim some travel expenses. I am unable to find my original letters as yet but I will keep looking.”

They went on to request: ” Can I get a copy of the letters or print off some proof? ” HMRC replied: “Hi Martin. Are you wanting to know how much state pension you receive? What are these expenses for? Thanks, Anas.”

Another user joined the conversation, stating: “Hi….Travelling to an out of town hospital”, reported Birmingham Live.

This was followed by another comment: “I know how much I get- they are asking for proof, unable to find my original letters as the moment.”

To this, HMRC offered guidance: “For state pension queries please contact 0800 731 0469. Open 8:00am to 6:00pm Monday to Friday. Thanks, Anas”.

“Thank you,” the grateful taxpayer replied, with HM Revenue and Customs explaining on their online portal: “A proof of benefit letter can be used to show your work history, prove that you live in the UK or that you’re entitled to things like free school meals, funding for eye tests, training and travel and other benefits.

“It can also help with any TV license enquiries. You can contact us to get a copy of the amounts (rates) of benefit you get and the dates you’re paid, your last fit note, your letter of entitlement to benefit (if within the last 5 years) and evidence used in a dispute or investigation, your pension forecast and your Child Maintenance Service account information.”

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