Home Finance Energy firm offers customers free electricity – how to claim

Energy firm offers customers free electricity – how to claim


Certain households in the UK are urged to snap up an hour of free electricity tomorrow as part of a new scheme. Octopus Energy is offering customers a “free electricity” session on Thursday, August 15 between 1 and 2pm.

As part of the session those eligible won’t have to pay for any extra electricity they consume in that hour – over their usual electric usage for that time.

You will be credited for the cost of this extra electricity on your account within 14 days, the company said.

The session is one of many to come, and eligible households will be notified of these free slots a day in advance.

On its website, Octopus Energy explains: “Renewable energy is cheap energy. This summer, we want you to make hay while the sun shines and the wind blows.

“That’s why we’re giving Octoplus customers Free Electricity at certain super-green times.

“When market energy prices fall, we’re going to pass those savings on to you in hour-long Free Electricity sessions.

“The electricity you’d normally use will cost the same, any extra power you use will be free. Your challenge is to move what you use to fill your boots.”

How does it work?

Eligible households must be Octopus Energy customers and signed up to its Octoplus rewards scheme.

You then need to register to be a part of the free electricity sessions before 1pm on the day of the session.

Octopus Energy says: “We’ll email you the day before the session to tell you when it starts.

“When the time comes, make every minute count. In other words, stick the vacuum on, run the heat pump or tackle that mountain of laundry.

“We’ll credit your energy account within 14 days for the value of extra electricity you used.”

After the session ends, you’ll receive an email within seven days to confirm how much free extra electricity you shifted in the hour.

Octopus Energy says the session can be used for anything. “When the time comes, use more electricity to maximise the freeness: do the vacuuming, turn the dishwasher or washing machine on, make lunch (or an early dinner), charge your EV, run your heat pump or immersion heater, you name it,” it says.

You do not need a smart meter to take part. To find out more visit octopus.energy/free-electricity/#faqs.

Other benefits that come with Octoplus include:

  • A free drink every week.
  • Two for £10 Odeon cinema tickets.
  • 25 percent off at selected restaurants
  • An exclusive spin the wheel with better prizes
  • Extra points for friend referrals and solar referrals.

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