Doctors must ditch letters and start emailing patients directly, Health Secretary will say

Doctors must ditch letters and start emailing patients directly, Health Secretary will say

DOCTORS must ditch “snail mail” and start emailing patients directly, the Health Secretary will declare. Matt Hancock wants the NHS to end its reli

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DOCTORS must ditch “snail mail” and start emailing patients directly, the Health Secretary will declare.

Matt Hancock wants the NHS to end its reliance on letters and fully adopt “modern communication” by 2021.

Getty – Contributor

Doctors must ditch letters and start emailing patients directly, the Health Secretary will declare[/caption]

He claims it will make it faster and safer for sick Brits to get medical results and appointments, helping to save lives.

Officials warn the NHS lost more than 500,000 patient letters over five years.

Widespread use of email will also save the NHS tens of millions of pounds annually in stationery and postage.

In a speech today Mr Hancock will tell health chiefs they must stop using “outdated tech”.


He will insist: “The rest of the world runs on email — and the NHS should too.”

Until last month, the NHS was the biggest purchaser of fax machines in the world.

Around 120million letters a year are sent for outpatient appointments in England alone.

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