Barclays has issued a warning about scams after a person received a suspicious call allegedly from the bank.
The individual, who is not a Barclays customer, contacted the bank over X to say they had a call “claiming to be yourselves” with the caller saying there were “fraudulent transactions on the account”.
The bank told the person they had done the right thing by reaching out to the bank to report the incident.
Barclays advised: “Sometimes scammers will impersonate the bank in an attempt to gain information from people and we’d always advise not to reply to any messages from them if you haven’t already.”
The person responded to clarify: “It was a phone call claiming to be from yourselves. I didn’t provide any personal information.”
Barclays also informed the person: “There is also an option to report any fraud or scams to us if you wish to do so. If you’re ever unsure of a person, phone call or message you receive, you can pop it over to us here and we’ll be happy to check it out.”
They included a link to a webpage on the Barclays website with information about scams. The bank states online: “If you receive an unexpected call and you’re not sure it’s from us, end the call.
“Then call us back from a different phone, or call a friend to make sure the scammers aren’t still on the line.”
One option if you get a suspicious call purportedly from your bank is to hang up and dial 159, which will securely connect you to your bank, if they are signed up the service.
These banks are currently signed up to the service:
- Bank of Scotland
- Barclays
- Co-operative Bank
- Chase
- First Direct
- Halifax
- HSBC
- Lloyds Bank
- Metro Bank
- Modulr Finance
- Monzo
- Nationwide Building Society
- NatWest
- Revolut
- Royal Bank of Scotland
- Santander
- Starling
- Tide
- TSB
- Ulster Bank.
